Privacy Policy
Last updated: January 1, 2025
1. Introduction
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2. What Data We Collect
We collect the following types of personal data:
- Contact information: name, email address, phone number, mailing address
- Order information: order details, purchase history, preferences
- Technical information: IP address, browser type, operating system, website visit data IP-
- Cookie information: data about your preferences and website usage
3. How We Use Your Data
We use the collected data for the following purposes:
- Processing and fulfilling your orders
- Communicating with you regarding orders and customer service
- Improving our website and services
- Sending marketing messages (only with your consent)
- Compliance with legal obligations
- Preventing fraud and ensuring security
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract performance (order processing)
- Consent (marketing messages)
- Legitimate interests (service improvement, security)
- Legal obligations
5. Data Storage
We store your personal data only for as long as necessary to achieve the purposes stated in this Privacy Policy or as required by law. Generally:
- Order data is stored for 7 years in accordance with tax law requirements
- Marketing data is stored until consent is withdrawn
- Technical data is stored for 2 years
6. Data Protection
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure or destruction:
- Using HTTPS to encrypt data in transit
- Regular security system updates
- Limited access to personal data only for authorized employees
- Regular security audits
7. Data Transfer to Third Parties
We do not sell or transfer your personal data to third parties, except in the following cases:
- Service providers who help us operate the website and process orders (e.g., delivery services, payment systems)
- When required by law or by government request
- With your explicit consent
All third parties are required to maintain the confidentiality of your data and use it only for the specified purposes.
8. Your Rights
You have the following rights regarding your personal data:
- Right of access: you may request a copy of your personal data
- Right to rectification: you may request correction of inaccurate data
- Right to erasure: you may request deletion of your data under certain circumstances
- Right to restriction of processing: you may request restriction of processing of your data
- Right to data portability: you may request transfer of your data to another service provider
- Right to object: you may object to processing of your data for marketing purposes
- Right to withdraw consent: you may withdraw your consent at any time
To exercise these rights, please contact us at: [email protected]
9. Cookies
Our website uses cookies to improve site functionality. Detailed information about how we use cookies is available in ourCookie Policy.
10. Changes to Privacy Policy
We may periodically update this Privacy Policy. We will notify you of any significant changes by posting an updated version on our website with the date of the last update.
11. Contact
If you have any questions or requests regarding this Privacy Policy or the processing of your personal data, please contact us:
- Email: [email protected]
- Phone: +90 554 664 4740
- Address: Kultur, Nisbetiye Cd No:56, 34340 Beşiktaş/İstanbul, Türkiye